Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from happymyrtle.com.au

We are based in Australia and are committed to complying with the National Privacy Act (1988). This policy outlines how we collect, use, disclose, and store your personal information.

1. What Personal Information We Collect

We may collect the following types of personal information to serve you.

  • Your name, email address, phone number, and postal address

  • Order history and preferences

  • Any correspondence or feedback you provide

  • Website usage data (such as IP address, browser type, pages visited)

2. How We Collect Your Information

We collect personal information in several ways, including:

  • When you place an order on our website

  • When you contact us via email, contact forms, or social media

  • When you subscribe to our newsletter

  • Through cookies and analytics tools when you browse our site

3. How We Use Your Information

We use your personal information to:

  • Fulfil and manage your orders

  • Provide customer service and respond to enquiries

  • Send you updates, offers, and newsletters (if you opt in)

  • Improve our website and user experience

  • Comply with legal obligations

4. Disclosure of Your Information

We do not sell or rent your personal information. We may share your information with:

  • Our trusted partners (e.g. payment processors, shipping agencies) who assist us in running our business

  • Authorities if required by law

All third parties are expected to handle your information in line with Australian privacy standards. Your information will never be given to any third parties for use in their promotional activities.

6. How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure storage, encryption, and access controls.

7. Accessing, Updating or Removing Your Information

You may request access to your personal information, ask us to correct it if it is inaccurate or outdated, or ask us to remove it permanently. Please contact us at hello@happymyrtle.com.au

8. Cookies and Analytics

We use cookies to enhance your browsing experience. These help us understand website traffic and improve performance. You can disable cookies through your browser settings.

9. Marketing and Communications

You will only receive marketing messages from us if you have opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions or concerns about your privacy, please get in touch:

Happy Myrtle
Email: hello@happymyrtle.com.au